bit777's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how bit777 collects, uses, and protects your information.
1 Introduction and Overview
bit777 ("we", "us", or "the platform") provides a safe and trusted online casino and betting service for players in Bangladesh. We are fully committed to protecting the privacy of your personal information.
This privacy policy explains how bit777 collects, stores, uses, discloses, and protects your personal information. This policy applies to our website bit777.lat and all associated services.
By using our platform, you are considered to have consented to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
bit777 uses SSL encryption technology to keep all your data transmissions secure. Our privacy policy is regularly reviewed and updated to ensure the highest standards of data protection for you.
2 Information We Collect
Personal Information
We collect the following information during registration and account management:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for verification)
- Residential address
- Username and password
Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad, Rocket, or Upay number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amount and time
Technical Information
Information automatically collected when you access our platform:
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Page visit and click history
- Login time and location information
Gaming Activity Information
To ensure responsible gaming, we collect:
- Game play history and session information
- Bet amounts and results
- Bonus and reward usage records
- Duration and type of play
3 Purpose of Information Use
bit777 uses the information collected from you for the following purposes:
| Area of Use | Details |
|---|---|
| Account Management | Registration verification, login security, and account settings management |
| Transaction Processing | Confirming deposits, withdrawals, and bonus payments |
| Identity Verification | Completing the KYC (Know Your Customer) process and preventing fraud |
| Customer Support | Providing assistance via live chat and email |
| Responsible Gaming | Monitoring playing habits and setting necessary limits |
| Security Assurance | Detecting suspicious activity and protecting accounts |
| Platform Development | Improving user experience and managing new services |
| Legal Obligations | Complying with applicable laws and regulations |
4 Information Sharing and Disclosure
bit777 does not sell your personal information to third parties. However, information may be shared in certain circumstances:
Payment Processors
Necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. These organisations follow their own privacy policies.
Legal Authorities
Information may be disclosed in accordance with applicable law, court orders, or valid requests from government authorities. In such cases, we always disclose only the minimum information required.
Technology Service Providers
A limited amount of information may be shared with technology partners who assist in operating the platform. These partners operate under strict confidentiality agreements.
Fraud Prevention
Information may be shared with relevant authorities for the purpose of preventing illegal activity, money laundering, or fraud. This is necessary in the interest of the safety of all users.
5 Cookies and Tracking Technology
bit777 uses cookies and similar tracking technologies to improve your browsing experience and ensure the functionality of the platform.
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, ensure security, and save your preferred settings.
Analytical Cookies
These cookies are used to analyse platform usage and improve user experience. They help us understand which pages are visited most and which services are most popular.
Cookie Management
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
6 Data Security Measures
bit777 has implemented industry-standard technical and organisational security measures to protect your personal information:
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure Servers: Your information is stored on high-quality secure servers that undergo regular security audits.
- Two-Factor Authentication: Two-factor authentication is available for accessing your account.
- Access Control: Only authorised staff can access your information on a need-to-know basis.
- Regular Security Testing: The platform's security is regularly reviewed and improved.
- Data Backup: Secure backups of data are maintained on a regular basis.
While we are committed to ensuring the highest level of security, no transmission of information over the internet is entirely risk-free. We therefore ask you to keep your password confidential and to use a strong password.
7 Data Retention Period
bit777 retains your information only for as long as necessary. The retention period depends on the type of information and legal obligations:
- Account Information: For the entire period the account is active and, after closure, for a specified period as required by law.
- Transaction Records: Retained for as long as required under financial regulatory law.
- Communication Records: Retained for a limited period to maintain customer service standards.
- Technical Logs: Retained for a specified period for security monitoring purposes.
Once the retention period ends, your information is securely deleted or anonymised in a way that does not reveal your identity.
8 Your Rights and Controls
As a user of the bit777 platform, you have the following rights regarding your own information:
Right to Access
You may request at any time to know what information we hold about you.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances, you may request deletion of your personal information, subject to fulfilling legal obligations.
Right to Object to Processing
You have the option to object to the use of your information for marketing purposes.
Right to Data Portability
You may request a copy of your information in a portable format.
Right to Restriction
In certain circumstances, you may request that the processing of your information be restricted.
To exercise these rights, please contact us by email at: [email protected]. We will process your request as promptly as possible.
9 Protection of Minors
bit777 is a platform strictly restricted to those aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.
Through an age verification process at registration, we ensure that only adults can use our services. If we become aware that we hold information about a minor, we will delete it immediately and close the associated account.
If parents believe their child has registered on our platform, please contact us at [email protected].
For users aged 21 and above only10 Third-Party Services
The bit777 platform uses services from PG Soft, Pragmatic Play, JILI, Spribe, and other reputable game providers to operate games. These providers follow their own privacy policies.
Third-party services such as bKash, Nagad, Rocket, and Upay are used for payment processing. These payment platforms have their own privacy policies, and their terms and conditions apply when using their services.
bit777 is not responsible for the privacy practices of third-party service providers. We advise you to read their privacy policies before using those services.
11 Policy Changes and Updates
bit777 reserves the right to change or update this privacy policy from time to time. In the event of changes:
- The updated policy will be published on this page.
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification may be sent to the registered email.
Continuing to use the platform after any changes will be considered as your agreement to the updated policy. We therefore advise you to review this policy regularly.
12 Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will carefully review all your requests.
Any requests related to your data rights, such as requests to view, correct, or delete information, can be sent directly to our email. We generally try to respond within business days.
Contact Information
For related policies and information, see: